TY - BOOK AU - Bernarda,Gregory AU - Osterwalder,Alexander AU - Pigneur,Yves AU - Smith,Alan TI - Value proposition design: how to create products and services customers want T2 - : Strategyzer SN - 1118968050 U1 - 658.4012 PY - 2014/// CY - Hoboken, NJ PB - John Wiley & Sons KW - Gestión de la producción KW - Control de calidad KW - Negocios KW - Planificación KW - Relaciones con los clientes KW - Planificación estratégica KW - Servicio al cliente KW - Administración KW - Administración de la producción KW - Adm_Administración y organizaciones KW - Adm_Administración y organizaciones_Espíritu emprendedor KW - Adm_Administración y organizaciones_Emprendimiento social KW - MDM_Ciclo III KW - MDM_Ciclo III_Gerencia estratégica de productos N1 - Incluye índice; Otros autores: Yves Pigneur, Gregory Bernarda, Alan Smith; Canvas. Customer profile ; Value map ; Fit \\ Design. Prototyping possibilities ; Starting points ; Understanding customers ; Making choices ; Finding the right business model ; Designing in established organizations \\ Test. What to test ; Testing step\by\step ; Experiment library ; Bringing it all together \\ Evolve. Create alignment ; measure & monitor ; Improve relentlessly ; Reinvent yourself constantly ; Taobao : reinventing (e)\commerce N2 - The book will help you understand the patterns of great value propositions, get closer to customers, and avoid wasting time with ideas that won't work. You'll learn the simple but comprehensive process of designing and testing value propositions, taking the guesswork out of creating products and services that perfectly match customers' needs and desires. Practical exercises, illustrations and tools help you immediately improve your product, service, or new business idea. In addition the book gives you exclusive access to an online companion on Strategyzercom ER -