TY - BOOK AU - Thompson,Leigh L. TI - The mind and heart of the negotiator SN - 0131742272 U1 - 658.4052 PY - 2009/// CY - Upper Saddle River, New Jersey PB - Prentice Hall KW - Negociación en los negocios KW - Negociación en negocios KW - Negociación KW - Cambio organizacional KW - MBA_Ciclo IV KW - MBA_Ciclo IV_Negociación gerencial N1 - Disponible en digital edición 6 / 2015; Incluye referencias bibliográficas e índice; Negotiation : the mind and the heart \\ Preparation : what to do before negotiation \\ Distributive negotiation : slicing the pie \\ Win\win negotiation : expanding the pie \\ Developing a negotiating style \\ Establishing trust and building a relationship \\ Power, persuasion, and ethics \\ Creativity and problem solving in negotiations \\ Multiple parties, coalitions, and teams \\ Cross\cultural negotiation \\ Tacit negotiations and social dilemmas \\ Negotiating via information technology UR - http://www.ebooks7-24.com.cvirtual.cesa.edu.co/?il=5908&pg=1 ER -