Empathy /

Empathy / Daniel Goldeman [y otros doce]. - Primera edición. - ix, 134 páginas. - HBR emotional intelligence series .

Incluye índice (131-134)

1. What is empathy? ; 2. Why compassion is a better managerial tactic than toughness ; 3. What great listeners actually do ; 4. Empathy is key tp a great meeting ; 5. It's harder to empathize with people if you've been in their shoes ; 6. Becoming powerful makes you less empathetic ; 7. A process for empathetic product design ; 8. How facebook uses empathy to keep use data safe ; 9. The limits of empathy ; 10. What the Dalai Lama taught Daniel Goleman about emotional intelligence

9781633693258


Empatía.
Simpatía (Sentimiento)
Conducta (Psicología)
Emociones--Psicología.

152.4 / H339
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