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		Gerencia de la calidad total / Hernando Marino Navarrete. by Marino Navarrete, Hernando [autor.]. Series: AdministraciónMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Tercer Mundo, 1989Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / M337g. Place hold Request article Add to cart (remove)
		Planeación estratégica de la calidad total / Hernando Marino Navarrete. by Marino Navarrete, Hernando [autor.]. Series: AdministraciónMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Santafé de Bogotá : Tercer Mundo Editores, 1993Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / M337p, ... Place hold Request article Add to cart (remove)
		Calidad y servicio : conceptos y herramientas / Martha Elena Vargas Quiñones, Luzángela Aldana de Vega. by Vargas Quiñones, Martha Elena [autor.] \| Aldana de Vega, Luzángela. Series: Textos universitarios. AdministraciónMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Ecoe Ediciones, 2007Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / V297c, ... Place hold Request article Add to cart (remove)

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