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Proactive customer service : transforming your customer service department into a profit center / Charles D. Brennan, Jr.

by Brennan, Charles D [autor.].

Material type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : AMACOM, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / B838p.

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  • Colegio de Estudios Superiores de Administración - CESA
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