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		El consumidor : la clave del éxito / Lambda Omega Asociados . by Dueñas B., Pedro \| Redondo Cano, Jairo \| Duplat, Carlos [Actor] \| Gómez, Carmenza [actriz.] \| Villa, Guillermo, actor \| Durán P., Oscar \| Lozano, Lucía [guionista.] \| Lambda Omega Asociados. Material type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : FICITEC, [1990]Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / C743 1990. Place hold Request article Add to cart (remove)
		El sistema de satisfacción del cliente en la calidad total : como definir estándares y procesos en función del cliente / Reinaldo Santos Gianni. by Santos Gianni, Reinaldo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / S237s 1991. Place hold Request article Add to cart (remove)
		Clientes de por vida / Gerardo González Uribe; Cesa, Incolda. by González Uribe, Gerardo \| Colegio de Estudios Superiores de Administración. Cesa \| Incolda. Series: Colección video empresarialMaterial type: Film; Type of visual material: videorecording Language: Spanish Publisher: Bogotá : P&B, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643ve 1997. Place hold Request article Add to cart (remove)
		El servicio excelente al cliente : como ventaja competitiva / Lucía González de Taborda, Elizabeth Richoux. by González de Taborda, Lucía \| Richoux, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / G643s. Place hold Request article Add to cart (remove)
		Neuromarketing / Bernard Roullet, Olivier Droulers ; traducción de José Carmen Pecina Hernández. by Roullet, Bernard [autor.] \| Pecina Hernández, José Carmen. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Editorial Trillas, 2015Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.8342 / R685n 2015, ... Place hold Request article Add to cart (remove)
		Marketing del comportamiento / Alain Sanjaume, Arnaud Caplier ; traducción José Carmen Pecina Hernández. by Sanjaume, Alain [autor.] \| Caplier, Arnaud \| Pecina Hernández, José Carmen. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México Editorial Trillas 2015Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / SA195m 2015. Place hold Request article Add to cart (remove)
		El consumidor : la clave del éxito / Lambda Omega Asociados. by Dueñas B., Pedro \| Redondo Cano, Jairo \| Duplat, Carlos [Actor] \| Gómez, Carmenza [actriz.] \| Villa, Guillermo, actor \| Durán P., Oscar \| Lozano, Lucía [guionista.] \| Lambda Omega Asociados. Material type: Film; Type of visual material: ; Audience: General; Language: Spanish Publisher: Bogotá : FICITEC, [1990]Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.834 / C743 1990, ... Place hold Request article Add to cart (remove)

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