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		Gerencia de la calidad total / Hernando Marino Navarrete. by Marino Navarrete, Hernando [autor.]. Series: AdministraciónMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Tercer Mundo, 1989Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / M337g. Place hold Request article Add to cart (remove)
		Juran y el liderazgo para la calidad : un manual para directivos / J. M. Juran ; versión española por: Jesús Nicolau Medina, Mercedes Gozalbes Ballester. by Juran, Joseph M, 904-2008 [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Ediciones Díaz de Santos, 1990Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / J915l. Place hold Request article Add to cart (remove)
		Calidad estratégica total aplicada T.Q.M. Process y calidad de servicios y acercamiento al cliente / Jorge Alfredo Hermida, Ruben Roberto Rico. by Hermida, Jorge Alfredo [coautor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Buenos Aires : Macchi, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / H554c. Place hold Request article Add to cart (remove)
		Administración por políticas : Hoshin\Kanri / Ricardo Matamala Senor, Jesús Antonio Muñoz Cifuentes ; revisión técnica Alfredo Ceballos Ramírez. by Matamala Señor, Ricardo [autor.] \| Ceballos Ramírez, Alfredo [revisión] \| Muñoz Cifuentes, Jesús Antonio. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Santafé de Bogotá : McGraw\Hill, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4001 / M425a. Place hold Request article Add to cart (remove)
		Desarrollo de una cultura de calidad / Humberto Cantú Delgado. by Cantú Delgado, Humberto [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México ; Santafé de Bogotá : McGraw\Hill, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C229d. Place hold Request article Add to cart (remove)
		Strategic benchmarking : how to rate your company's performance against the world's best / Gregory H Watson. by Watson, Gregory H [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : John Wiley, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / W337s. Place hold Request article Add to cart (remove)
		1er Seminario Internacional de Logística Militar / Ministerio de Defensa Nacional. by Colombia Departamento Nacional de Planeación (DNP) [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Colombia : Ministerio de Defensa Nacional, 1998Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.72 / C718s. Place hold Request article Add to cart (remove)
		Marketing de servicios : estrategias para turismo, finanzas, salud y comunicación / Marcos Henrique Nogueira Cobra ; traducción y revisión técnica Germán Narváez Rozo. Edition: 2a edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Bogotá ; Buenos Aires : McGraw Hill, 2000Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / C652m, ... Not available: Biblioteca CESA: Lost (1). Place hold Request article Add to cart (remove)
		Calidad total y productividad / Humberto Gutiérrez Pulido. by Gutiérrez Pulido, Humberto [autor.]. Series: McGraw\Hill educacionEdition: 3a edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : McGraw\Hill, 2010Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / G985c. Place hold Request article Add to cart (remove)
		Desarrollo de una cultura de calidad / Humberto Cantú Delgado. by Cantú Delgado, Humberto [autor.]. Edition: 2a edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : McGraw\Hill, 2001Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C229d. Place hold Request article Add to cart (remove)
		Desarrollo de una cultura de calidad / Cantú Delgado José Humberto . by Cantú Delgado, José Humberto [autor.]. Edition: 4ta. edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: español Publisher: México : McGraw Hill Education, 2011Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / C229d 2011, ... Place hold Request article Add to cart (remove)
		Calidad estratégica aplicada T.Q.M. Process / Jorge Hermida, Rubén Rico. by Rico, Rubén \| Hermida, Jorge Alfredo. Material type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: Buenos Aires : Videoteca de Management, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C141 1992. Not available: Biblioteca CESA: Lost (16). Place hold Request article Add to cart (remove)
		Hacia una nueva dirección / Tony Avello y José Sánchez. by Avello, Tony \| Sánchez, José. Material type: Sound; Audience: General; Language: Spanish Publisher: [Bogotá] : [sin editorial], [1990]Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.04 / AV948h 1990. Place hold Request article Add to cart (remove)
		Cómo alcanzar el dominio del mercado estratégico global de servicio al cliente / Colegio de Estudios Superiores de Administración - CESA ; conferencista Dr. Jhon Tschohl. by Colegio de Estudios Superiores de Administración - CESA \| Tschohl, John. Material type: Sound; Audience: General; Language: Spanish Publisher: [Bogotá] : Colegio de Estudios Superiores de Administración - CESA, 2003Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / C691c 2003. Place hold Request article Add to cart (remove)
		Principales tendencias de la Calidad Total en México / Augusto Pozo Pino. by Pozo Pino, Augusto. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [s.l.] : Instituto Tecnológico y de Estudios Superiores de Monterrey, 1990Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / P893p 1990. Place hold Request article Add to cart (remove)
		Gerencia en función de la Calidad Total : cómo aumentar sus ganancias a través del mejoramiento de la calidad total de la Empresa / Tomas C. Morell. by Morell, Tomás C. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1988Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / M841g 1988. Place hold Request article Add to cart (remove)

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