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		Calidad estratégica total aplicada T.Q.M. Process y calidad de servicios y acercamiento al cliente / Jorge Alfredo Hermida, Ruben Roberto Rico. by Hermida, Jorge Alfredo [coautor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Buenos Aires : Macchi, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / H554c. Place hold Request article Add to cart (remove)
		Desarrollo de una cultura de calidad / Humberto Cantú Delgado. by Cantú Delgado, Humberto [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México ; Santafé de Bogotá : McGraw\Hill, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C229d. Place hold Request article Add to cart (remove)
		Strategic benchmarking : how to rate your company's performance against the world's best / Gregory H Watson. by Watson, Gregory H [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : John Wiley, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / W337s. Place hold Request article Add to cart (remove)
		Calidad total y productividad / Humberto Gutiérrez Pulido. by Gutiérrez Pulido, Humberto [autor.]. Series: McGraw\Hill educacionEdition: 3a edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : McGraw\Hill, 2010Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / G985c. Place hold Request article Add to cart (remove)
		Desarrollo de una cultura de calidad / Humberto Cantú Delgado. by Cantú Delgado, Humberto [autor.]. Edition: 2a edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : McGraw\Hill, 2001Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C229d. Place hold Request article Add to cart (remove)
		Desarrollo de una cultura de calidad / Cantú Delgado José Humberto . by Cantú Delgado, José Humberto [autor.]. Edition: 4ta. edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: español Publisher: México : McGraw Hill Education, 2011Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / C229d 2011, ... Place hold Request article Add to cart (remove)
		Calidad estratégica aplicada T.Q.M. Process / Jorge Hermida, Rubén Rico. by Rico, Rubén \| Hermida, Jorge Alfredo. Material type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: Buenos Aires : Videoteca de Management, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C141 1992. Not available: Biblioteca CESA: Lost (16). Place hold Request article Add to cart (remove)
		Calidad estratégica aplicada T.Q.M. Process / Rubén Rico R., Jorge Hermida. by Rico Ruben Roberto \| Hermida, Jorge Alfredo. Material type: Film; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: Buenos Aires : Videoteca de Management, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / R541 1992. Place hold Request article Add to cart (remove)

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