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		La Gestión en las empresas de servicios / James L. Heskett ; traducción de Francisco Nadal de Moner. by Heskett, James L [autor.] \| Nadal de Moner, Francisco [traductor]. Series: Gestión e InnovaciónMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Barcelona : Plaza & Janés Editores, 1988Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / H585g. Place hold Request article Add to cart (remove)
		Cambios creativos en servicios / James L. Heskett, W. Earl Sasser, Jr., Christopher W. L. Hart ; traducción Ignacio Ma. Martínez de Onate. by Heskett, James L [autor.] \| Martínez de Oñate, Ignacio María [traductor] \| Sasser, Earl, Jr \| Hart, Christopher W. L. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / H583c. Place hold Request article Add to cart (remove)
		Cultura de empresa y rentabilidad / John P. Kotter, James L. Heskett ; traducción Claudio L. Soriano Soriano. by Kotter, John P, 1947- [autor.] \| Heskett, James L \| Soriano Soriano, Claudio L [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / K877c. Place hold Request article Add to cart (remove)
		Managing in the service economy / James L Heskett. by Heskett, James L [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Boston, MA : Harvard Business School Press, 1986Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.91 / H274m. Place hold Request article Add to cart (remove)

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