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Services marketing : text and cases / Steve Baron, Kim Harris. by Baron, Steve [autor.] | Harris, Kim [coautor]. Edition: 2 edition.Material type: Text; Literary form:
Not fiction
; Audience:
Specialized;
Language: English Publisher: New York : Palgrave, 2003Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.82 / B265s, ...
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Gerencia de clientes / Emigdio A. Martínez L. Edition: Segunda edición.Material type: Text; Literary form:
Not fiction
; Audience:
Specialized;
Language: Spanish Publisher: Bogotá : Emigdio A. Martínez L., 2006Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / M385g.
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Customer service : skills for success / Robert W Lucas. by Lucas, Robert W [autor.]. Edition: Fourth edition.Material type: Text
festschrift
; Literary form:
Not fiction
; Audience:
Specialized;
Language: English Publisher: Boston, MA : McGraw\Hill, 2009Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / L933c.
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Calidad personal : la base de todas las demás calidades / Claus Moller. by Moller, Claus [autor.] | Colaboradores | Love, Jan - Moller, Viveca - Touborg, Lis. Material type: Text; Literary form:
Not fiction
; Audience:
Specialized;
Language: Spanish Publisher: [s.l.] : Time Manager International, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / M736c.
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Marketing de los servicios / Ildefonso Grande Esteban. by Grande Esteban, Ildefonso [autor.]. Edition: 4a. edition / revisada y actualizada.Material type: Text; Literary form:
Not fiction
; Audience:
Specialized;
Language: Spanish Publisher: Madrid : Alfaomega, 2012Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.82 / G751m.
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