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CRM at the speed of light, fourth edition : Social CRM strategies, tool, and techniques for engaging your customers / Paul Greenberg.

by Greenberg, Paul [autor.].

Edition: Fourth edition.Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: [Washington D.C.] : McGraw Hill, 2009Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.81 / G798c.

Crossumer : clases para entender al consumidor español de nueva generación / Víctor Gil, Felipe Romero.

by Gil, Víctor [autor.] | Romero, Felipe [coautor].

Edition: 2da edition.Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [Madrid] : Gestión 2000, 2008Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / G463c, ...

Consumer behaviour in sport and events : marketing action / Daniel C Funk.

by Funk, Daniel C [autor.].

Series: Sports marketing seriesMaterial type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Amsterdam : Butterworth\Heinemann/Elsevier, 2008Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / F982c.

Sport marketing / Bernard J. Mullin, Stephen Hardy, William A Sutton.

by Mullin, Bernard James [autor.] | Hardy, Stephen, 1948- | Sutton, William Anthony, 1951-.

Edition: Third edition.Material type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Champaign, IL : Human Kinetics, 2007Online access: Table of contents only Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / M959s.

What customers crave : how to create relevant and memorable experiences at every touchpoint / Nicholas J. Webb.

by Webb, Nicholas J, 1958- [autor].

Edition: Primera ediciónMaterial type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: New York : American Management Association, 2017Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / W365w 2017.

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