TY - BOOK AU - Wetherbe,James C. TI - The world on time: the 11 management principles that made fedex and overnights sensation SN - 1888232064 U1 - 658.00722 PY - 1996/// CY - [Washington D.C.] PB - Knowledge Exchange KW - Estrategias gerenciales KW - Estudio de casos KW - Éxito administrativo KW - Cambio organizacional ER -