TY - BOOK AU - Liker,Jeffrey K. AU - Hoseus,Michael ED - Center For Quality People And Organizations TI - Toyota culture: the heart and soul of the Toyota way SN - 0071492178 U1 - 658.402 PY - 2008/// CY - New York PB - McGraw\Hill KW - Toyota Jidosha Kabushiki Kaisha KW - Automóviles KW - Estudio de casos KW - Administración KW - Estudio de caos KW - Efectividad organizacional KW - Estudio de casos industrial automotriz KW - Cultura corporativa N1 - Incluye referencias bibliográficas (p. 549\552) e índice; The DNA of Toyota lies in its culture \\ The human systems model \\ Toyota way + local environment + purpose = success \\ Attract competent and trainable people \\ Developing competent and able people \\ Engaging competent and willing people in continuous improvement \\ Inspiring people to be committed to the company, family, and community \\ Work groups and team problem solving \\ Clean and safe workplace \\ Two\way communication and visual management \\ Servant leadership \\ Commitment and tools for stable employment \\ Fair and consistent HR policies and practices \\ Slow promotion and rewards for teamwork \\ Hoshin Kanri and floor management development system \\ Leveling up Toyota culture at Toyota Motor Sales \\ The Lexus and Scion stories \\ Developing your culture of quality people for long\term mutual prosperity ER -