Auditoria del servicio metodologia / Humberto Serna Gomez.
Material type:
TextLanguage: Spanish Series: Mercadeo ; no.29Publisher: Bogotá : Universidad de los Andes. Facultad de Administracion, 1991Description: 59 páginas : ilustracionesContent type: texto Media type: sin mediación Carrier type: volumenSubject(s): Administración del servicio | Empresas -- Evaluación | Servicio al cliente | Cambio organizacionalDDC classification: 658.812
| Item type | Current library | Collection | Call number | Vol info | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|---|
Libros
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Biblioteca CESA
Diagonal 34 A No. 5 A - 23 Casa Incolda PBX: 339 53 00 serviciosbiblioteca@cesa.edu.co |
General | 658.812 / S486a (Browse shelf(Opens below)) | Ej. 1 | 1 | Available | 7101007303 |
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